1. Introduction

The protection of your personal data is of utmost importance to us, Kumar’s Kitchen – Hari Aum GmbH, located at Breitenfurter Straße 213, 1230 Vienna, Tel.: +43 (664) 5005846, Email: service@kumarskitchen.com (hereinafter “Kumar’s Kitchen”). We process your personal data exclusively in accordance with legal regulations, particularly the General Data Protection Regulation (“GDPR”), the applicable Data Protection Act 2018 (“DSG”), and the Telecommunications Act (“TKG”). In the following, you will learn what information we collect, process, and use when you visit and use our website www.kumarskitchen.com, www.kkevents.at (“Website”).

Occasionally, we may need to update these privacy notices as the Internet evolves. Therefore, we recommend checking this page regularly to ensure you have read the most current version.

2. What are personal data?

Personal data are pieces of information about individuals whose identity is determined or can be reasonably determined. This includes data such as your name, email address, and IP address.

3. What personal data do we collect from you and for what purpose?

3.1.Contact

When you contact us via email, telephone, post, or through our contact form, your voluntarily provided personal data (salutation, title, name, company, email, telephone number) and the content of your inquiry will be stored by us for the purpose of processing and handling your request, as well as for subsequent queries (pre-contractual measures or legitimate interests). These data are used to process your inquiry, provided that this is necessary for answering your request based on its content. We do not transmit your inquiry to third parties without your consent.

3.2. Registration

3.3.Orders through the webshop

3.4. Transfer to Third Parties

• to IT service providers and/or providers of data hosting or data processing or similar services;
• to other service providers, providers of tools and software solutions that also support us in providing our services and act on our behalf;
• to any third parties involved in fulfilling our obligations to you (such as service providers for delivering your webshop order to you, payment service providers for processing payments in the webshop, banks for payment processing);
• to other external third parties as necessary (e.g., auditors, insurance companies in the event of an insurance claim, legal representatives if needed, etc.);
• to authorities and other public bodies to the extent required by law (e.g., tax authorities, etc.).
• The websites www.kumarskitchen.com and www.kkevents.at are maintained in a third country that is GDPR compliant.

4. COOKIES

Our website uses so-called cookies. Cookies are small text files that are stored on your device with the help of the browser.

We use cookies to make our website and our offerings more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow this on a case-by-case basis. Disabling cookies may limit the functionality of our website.

4.1. Google Analytics

Our website uses functions of the web analytics service Google Analytics by Google Inc. (“Google”). This analytics tool uses cookies to collect standard logging information and visitor behavior on our website in aggregated form. The information collected by Google Analytics cookies about your use of this website is transmitted to and stored on servers of Google (usually in the USA or other countries outside the EU). Since the privacy of our users is important to us, IP addresses are anonymized.

The following information is collected by Google Analytics: anonymized IP address, browser, device type, device model, country, service provider, screen resolution (on mobile devices), duration of stay on the website, language, operating system, pages visited on the website. Google will use this information, in particular, to evaluate the use of the website by users and to compile reports on website activities. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. If you do not want our website to record your activities through Google Analytics, you can download and install a corresponding browser plugin at http://tools.google.com/dlpage/gaoptout.

User data is stored indefinitely or until you request the deletion of your data. Google will then delete the data as quickly as possible, in any case within 180 days.

4.2. Google Maps

Our website uses the Google Maps API to visually display geographical information on the Contact/Arrival page. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

When using Google Maps, information about your use of our website, including your IP address, is transmitted to and stored on a server of Google in the USA. By using this website, you consent to the collection, processing, and use of your automatically collected data by Google. We do not receive any personal data from you at any time.

The terms of use for Google Maps can be found at Terms of Use for Google Maps http://www.google.com/intl/de_de/help/terms_maps.html.

If you do not want Google Maps to process your personal data, disable JavaScript in your browser. However, please note that in this case, you will not be able to use the map display.

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4.3. Map service

We use the map service Google Maps on our website, a map service provided by Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When you access a page that contains Google Maps, your browser establishes a direct connection with Google’s servers. The map content is transmitted by Google directly to your browser and integrated into the website via an iFrame. If you do not want Google to collect, process, or use data about you through our website, you can disable JavaScript in your browser settings. However, in this case, you will not be able to use the map display. For more information on how Google processes data, please refer to Google’s privacy policy: https://www.google.com/intl/de/policies/privacy/index.html.

4.4. YouTube-Videos

Our website embeds video clips from the video portal YouTube. YouTube is a portal of YouTube, LLC, a subsidiary of Google Inc.

For privacy reasons, we have decided not to embed the video clips directly into our page but to keep them deactivated by default. Therefore, when you access our site, no data is transmitted to Google. Instead, you will only find a preview image of the video clip on our website. To play the video clip, you need to activate it by clicking on the preview image. By clicking, you consent to the transfer of data to YouTube. The legal basis for processing your data is your consent according to Art. 6 para. 1 lit. a, 49 para. 1 lit. a GDPR. Only after this activation is a connection to Google’s servers established, and data is transmitted to Google. In this context, your personal data is transmitted to entities in a third country (outside the European Economic Area), although a level of data protection comparable to EU law is not guaranteed. Therefore, compliance with the data protection principles of Union law is not assured. We have no influence on the scope of the data collected in this respect.

For more information about the purpose and scope of data collection, further processing, and use of the data by Google, your rights in this regard, and setting options for protecting your privacy, please refer to Google’s privacy policy at: https://www.google.de/intl/de/policies/privacy/.

The terms of use for YouTube can be found at: https://www.youtube.com/t/terms.

4.5. Facebook (Instagram) Website Custom Audiences

This website uses “Website Custom Audiences” pixels from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA.

When you visit our website, a direct connection is established between your browser and the Facebook server through this counting pixel. As a result, Facebook receives the information that you have visited this website with your IP address. This allows Facebook to associate the visit to our pages with your user account. The information obtained in this way can be used for displaying Facebook Ads. We would like to point out that we, as the provider of the website, have no knowledge of the content of the transmitted data or its use by Facebook.

For more information, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy/. If you do not want data to be collected via Custom Audience, you can disable Custom Audiences here.

4.6. Mail Chimp – Newsletter

We work with Mailchimp – Newsletter. What is Mailchimp?

Mailchimp is a cloud-based service for newsletter management. This means that users do not install Mailchimp on their own computer or server, but instead use the service through a web interface on an external server.

The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

Translated from English – Mailchimp is an American marketing automation platform and an email marketing service used by businesses to manage their mailing lists and create email marketing campaigns and automations sent to customers.

5. Retention Period

We generally store your personal data only for as long as necessary to fulfill our obligations to you. However, due to tax and corporate law retention obligations, we typically store your personal data provided in connection with orders for seven years after the fulfillment of the contract. Personal data transmitted in the context of inquiries will be stored for six months after the inquiry has been answered, to be able to respond to any follow-up questions. This storage is based on our legitimate interests. For example, Henry has an interest in making customer support as user-friendly as possible and thus enhancing the company’s reputation. In this case, there are no overriding interests on your part.

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Data Processing in Third Countries

If data is transferred to entities whose headquarters or data processing locations are not in a member state of the European Union or in another contracting state of the Agreement on the European Economic Area, we ensure before the transfer that, apart from legally permitted exceptions, the recipient either maintains an adequate level of data protection (e.g., through an adequacy decision by the European Commission, appropriate safeguards such as the recipient’s self-certification under the EU-US Privacy Shield, or the agreement of so-called EU standard contractual clauses with the recipient) or that your sufficient consent is obtained. You can request an overview of recipients in third countries and a copy of the specific provisions agreed upon to ensure an adequate level of data protection from us. Please use the contact details provided in Section 1 for this purpose.

7. Data Security

We take appropriate technical and organizational security measures to protect your personal data from accidental or unauthorized deletion, alteration, loss, theft, and unauthorized viewing, disclosure, reproduction, use, modification, or access.

Our security server software encrypts all your personal data, such as credit card numbers, bank codes, bank account numbers, names, and addresses. This information cannot be read by unauthorized persons during transmission over the internet. Encryption converts the characters you enter into a code that can be securely transmitted over the internet. This ensures that our customers are optimally protected against unauthorized access.

Furthermore, we and our employees are committed to maintaining data confidentiality and secrecy. Likewise, our agents and contractors, who need access to your personal data to fulfill their professional duties, will have access and will be subject to the same obligations to maintain data confidentiality and secrecy.

8. Your Rights as a Data Subject

You can request information about the data stored about you at any time. Furthermore, you can, under certain conditions, request the correction or deletion of your data. You may also have the right to restrict the processing of your data and the right to receive the data you provided in a structured, commonly used, and machine-readable format.

You also have the right to object to data processing if the processing is for direct marketing purposes. If we process your data for legitimate purposes, you additionally have the right to object at any time, provided there are reasons arising from your particular situation.

You have the option to file a complaint with a data protection supervisory authority. The data protection authority responsible for us is the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna.

If you have any questions, you can of course also contact us:

Kumar’s Kitchen – Hari Aum GmbH
Breitenfurter Straße 213
1230 Vienna
Tel.: +43 (664) 5005846
E-Mail: service@kumarskitchen.com

To process your request regarding the above-mentioned rights and to ensure that personal data is not disclosed to unauthorized third parties, please address the request with clear identification of your person and a brief description of the extent to which you wish to exercise your rights.

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